Set the appropriate expectations. Implement a communication strategy. As the leader at your company, it will be your actions When shifting your business and company online, more that set the standard for how to successfully transition communication is not necessarily better communication. your business online. By setting an attainable, clear Implement a communication strategy with your standard, your team will be able to set deliberate team leaders that includes your expectations for the expectations (SMART goals) for the transition process. appropriate cadence of communication. Collaborate When expectations are set in advance, ground rules with your team to establish this strategy by answering are established from the get-go allowing your team to questions such as: adhere to lines of accountability. Create collaborative • When should remote employees respond to performance and logistical goals and timelines for the emails/messages? transition. • What follow up steps should be taken regarding a lack of response? • When are unscheduled calls permitted? • What necessitates a virtual team meeting? When leading remote teams, it is important that your employees understand their obligation to communicate efficiently. A handy guide we created with help from our friends at Slack. | 5