CHAPTER FOUR When transitioning your business online, it is imperative Working that your staff is trained on the technology they will now be required to use. Don’t make the mistake of assuming Remotely your employees can learn by themselves at home. In order to set your newly remote employees up for success: • Provide pre-recorded videos to show your team how to set up their home system • Set up office hours (try Slack office hours) where your employees can feel comfortable asking their remote work questions • Make sure your IT team is available during this transition period and is capable of assisting your remote workers • Install employee feedback software, like TinyPulse, to best utilize the feedback you will surely be receiving from your remote employees A handy guide we created with help from our friends at Slack. | 19